What We Arranged
CCam focus’ ability to stream multiple cameras into one view gave the clients the ability to closely look at the interaction between the moderator and the participants, in addition to a zoomed-in view of the participants’ activities.
The CCam solution worked to everyone’s advantage. The remote viewers were delighted that they did not miss a single activity.The facility optimized the set-up of CCam focus equipment and was able to provide high-quality live video streaming and recording. The researcher appreciated the ease of the process and was able to concentrate exclusively on moderating the interviews.
Recordings of all the sessions were securely stored and organized by date, time, and location so the client could access them for further analysis. The client had transcripts of the recordings created to facilitate the discovery of common words and phrases that could then be used in brand messaging.
With greater clarity regarding participants’ points of satisfaction as well as frustration, the client was ultimately able to translate user preferences into important modifications to their app.